If you are experiencing a mental health emergency or suicidal crisis, please contact 911 or the Jackson County Mental Health Crisis Team, available 24/7, at 541.774.8201
Suicide & Crisis Lifeline
988 has been designated as the new three-digit dialing code that will route callers to the National Suicide Prevention Lifeline (now known as the 988 Suicide & Crisis Lifeline), and is now active across the United States.
When people call, text, or chat 988, they will be connected to trained counselors that are part of the existing Lifeline network. These trained counselors will listen, understand how their problems are affecting them, provide support, and connect them to resources if necessary.
Student Health & Wellness Center
The Student Health & Wellness Center provides mental health care to SOU students. Most times, appointments cost $15; students do not need insurance to receive this care. To make an appointment call 541.552.6136 during business hours or stop by in-person at 560 Indiana Street, Ashland. The health center holds urgent slots until 24-48 hours prior to the day. If you need to be seen urgently, please mention this to the front desk. If they are unable to provide ongoing treatment or you need specialty care, they will assist you with a referral or finding the appropriate provider in the community.
Dean of Students office
The two Care Coordinators in this office can provide emotional support and assistance to students; view their contact information and calendar scheduling links here. If they are unable to provide ongoing treatment or you need specialty care, they will assist you with a referral or finding the appropriate provider in the community.
File a Cares Note:
Submit a Cares Note to receive support and discuss possible resources with the Care Coordinators. You can also contact the Dean of Students front desk staff to schedule at 541.552.6221
SOU Campus Support Groups & Peer Resources
There are a wide variety of Support Groups across department and focus-areas. Click here to view the list of offered groups for this current term.
Substance Use Prevention in the BIPOC community
Live Another Day – Live Another Day believes in equal access to life-saving mental health and substance use resources. This website provides extensive information on the best resources available.
The Summit Wellness Group – Written and curated by women of color, this guide features over 60 resources for BIPOC folx.
Finding a community provider
If you would rather establish care with a community provider, you will need to have health insurance or plan to pay out of pocket. If you plan to pay out of pocket, you can google offices/providers and make an appointment with whomever you choose.
If you have insurance, contact the company or utilize their online portal to find available primary care providers in your area that take your insurance.
If you need assistance finding a provider:
- Contact the Student Health & Wellness Center staff, make an appointment, and request assistance with finding care.
- Contact the Clinical Care Coordinators in the Dean of Students office to help you find care.
- Utilize Psychology Today to find a provider in your area. Be sure to filter by insurance if you have it. If not, pay attention to whether a provider will do a “sliding scale” which means that the amount you pay will depend on your income.
- The Community Counseling Center in Ashland has multiple providers that offer services for a sliding scale.
- There are some major community mental health agencies in this area:
Oregon Health Plan (Insurance)
If you do not have insurance and you are an Oregon resident, you will likely qualify for the Oregon Health Plan (OHP) which is the free public health insurance. View this website for eligibility requirements and application instructions.
If you need assistance with signing up for OHP, there is a staff member at the Health Center that is certified to assist you. Call the front desk and ask to make an appointment with the “OHP Assister.”
Dean of Students
Dean of Students Office
Stevenson Union, Room 321
1250 Siskiyou Blvd.
Ashland, OR 97520