IF YOU ARE EXPERIENCING AN EMERGENCY, CALL 911.
Get connected to resources you need
The SOU Care Coordinators program is committed to providing students with the resources and support they need to navigate a successful university career. Students may encounter many challenges during college that disrupt their ability to focus on academics; these challenges may include personal crises, mental health concerns, family situations, or other unexpected life events.
Our Care Coordinators assist students with complicated issues/concerns, and work with them directly to provide connections to services, SOU offices, and resources both on campus and in the community.
How To Contact the Care Coordinators
Submit a Cares Note for Yourself:
OR schedule an appointment with a Care Coordinator or the Benefits Navigator through their calendar link below
Which one should you schedule time with? If you have questions specific to basic needs access – find some time on Ron’s schedule. Otherwise, any team member can assist you so feel free to find time on their calendar based on your availability.
Want to learn more about each team member? Read their individual bios on the Meet the Team page.
What We Do
SOU’s Care Coordinators serve as students’ best first point of contact. If students have a question or concern and need help figuring out what to do, where to go, or who to ask, the answer is to make an appointment with a Care Coordinator. There are three main areas the students will receive support in during their appointment:
Campus Navigation & Advocacy
Care Coordinators provide guidance on policy, procedure, and action steps that students can take to address SOU specific issues. Types of issues may include: guidance on how to register or withdraw for classes, consultation with appropriate staff on behalf of the student, information about available options like different types of grades, and consultation and advocacy with faculty should extenuating circumstances be impacting academics.
Emotional Support
Care Coordinators can provide emotional support, teach skills/strategies for self-management, and crisis services to students (within business hours).
Resource Management
Care Coordinators help students find and access resources on and off campus that can help fulfill their needs.